Affordable personal alarms with 24/7 support
With over 45 years of experience, discover Careiumโs affordable personal alarms for the elderly, designed to help your loved ones live independently with the safety net of 24/7 support when itโs needed.

In-home personal alarm service
For just ยฃ18 per month, you and your family can gain the peace of mind that comes with knowing your elderly relative can access help and support at the press of a button. If your loved one has a fall, feels unwell, has a medical emergency or is in distress in their home or garden, our in-home personal alarm telecare service offers a quick and easy way to get help.

Out-and-about personal alarm service
If youโre keen to support independence for elderly parents but still want to know mum and dad are safe wherever they are, for just ยฃ26 a month, our out-and-about personal alarm extends to support when out of the home. Whether theyโre doing their weekly shopping, visiting a friend or taking a walk, the wearable alarm connects instantly with our team should help be needed.ย
How does a personal alarm service work?
Our personal alarm services offer 24/7 support, so you can rest assured that round-the-clock support is there when itโs needed. All it takes is a single button press, and you can be confident that help will be there for your elderly relatives, even when you canโt be. The team at Careium will keep you fully informed about all alerts and the support being given. Our personal alarms for the elderly mean peace of mind for you.
Give your parents the gift of continued independence, knowing they always have a lifeline. Our out-and-about personal alarm for elderly or vulnerable users offers the reassurance that help is just a button press away, empowering them to live life to the fullest while granting you freedom from the anxiety of caring for a parent remotely.
When in the house or outdoors, your loved one can raise an alarm for help and speak to our expert team 24 hours a day, 365 days a year.
Press the button
The user presses a button on the personal alarm pendant or base unit if they are in distress, have a fall, feel unwell or need assistance.
Speak to our staff
Our staff will speak to the user via the base unit or pendant. If our team cannot get in touch, they will summon help.
Help is on the way
Help will arrive from a nominated key holder (relative, friend or neighbour) or, if necessary, the emergency services.
Read more about what happens when a user presses a personal alarm.
Who can benefit from our personal alarms?
As one of the UKโs largest telecare organisations, our personal alarms for the elderly and vulnerable are designed to support a range of people to live at home independently. They can help those who are:
- Elderly and/or vulnerable
- Living with a long-term medical condition
- Living alone and/or are at risk of falling
- Have dementia, epilepsy or heart disease
- Looking for a solution to keep loved ones safe when youโre not around.
Gain the freedom of independent living for users, and the unwavering support and vigilance you demand for your loved ones
At Careium, our goal is to facilitate independent living while also working as an extension to the support you already offer your parents. When you canโt be there, we will be. Weโre dedicated to making lives easier and better. We promise:
Quality you can trust
Our accreditations demonstrate our commitment to customer satisfaction. It means we deliver personal alarm telecare services at the highest possible level and meet the strictest standards.
No minimum term contracts
Weโll never tie you into a minimum term contract. You rent your equipment month by month. All we ask is that you give us one monthโs notice if you need to cancel.
24-hour monitoring centre
Our UK-based monitoring centre is open 24 hours a day, 365 days a year, and our friendly and expert operators are specially trained to support the elderly and vulnerable.ย
Experience and expertise
We have over 45 years of experience providing personal alarm service, and medical professionals highly recommend our service. With us by your side, you can be confident your loved ones are supported to the highest level.
Frequently asked questions
What is the best personal alarm for an elderly parent?
The best personal alarm for elderly users is one that can deliver reassurance, the comfort of knowing help is available whatever the time and that works reliably and consistently. At Careium, our range of services extends to an app that will allow you to remotely monitor your elderly parents. This allows you to support your parent, and help when necessary, while still ensuring they can live a full and independent life.
How do personal alarms for the elderly work?
We pride ourselves on our easy-to-use technology. Alarms are operated by a simple button press and we will handle the rest. Should help be needed, Careium will contact nominated friends or family to see if they are local and can check in. If not, we will request emergency services to help handle any issues professionally and quickly.ย
Can I monitor my parentsโ alarm remotely?
Absolutely – we know that itโs not always possible to be by your parentsโ side, and so our technology ensures that you can monitor your parentsโ wellbeing from a distance. Using the i-careยฎ plus app supports you in keeping elderly parents safe. Youโll be able to monitor their location, be notified of any changes in their regular patterns and instantly know if they trigger an alarm.ย
What happens if my parent presses the alarm and Iโm not available?
Please rest assured that our priority is providing assistance of the highest standard to our users. If an alarm is triggered, we will first make contact with the user, to determine what help is needed. If youโre listed as a nominated friend or family, we will check to see if youโre available to provide assistance. If not, weโll request emergency services – your parentsโ health and wellbeing are at the core of what we do.
The credentials to reassure
Careium is proud to hold the industryโs primary accreditations and credentials, reflecting our commitment to quality and customer service. We work tirelessly to ensure we uphold the highest standards of service for every single one of our customers and their families.
The Telecare Services Association is the industryโs largest specific membership network across local government, health and the private sector and our Quality Standards Framework (QSF) status shows that quality is embedded in our organisation.
ISO are globally recognised standards that demonstrate our ability to consistently provide products and services that meet the needs of our customers and other relevant stakeholders. We are proud to hold ISO 9001 (quality), 14001 (environmental) and 27001 (information security). Weโre committed to helping the vulnerable live an independent life.
Find out how Careium has already helped thousands of people to live independently
Nicola Sabatini Fox
Indispensable service
In my view they offer an indispensable service. I canโt praise them enough for the services they provide.
Nicola
Great company
Great company and equipment highly recommend this company for anyone with worries for an elderly relative if they live alone and you have concerns about their wellbeing.
Patricia Newton
Brilliant & quick service
I have been with Careium for many years now & have nothing but praise for their service. I have had to use my alarm a few times & each time they have responded very quickly & got help for me. l have just received a new alarm for wearing around my neck & the postman put it through my letter box as l pulled it through it must have pushed the alarm. The next minute they were ringing me to ask if l was OK. Brilliant service.
Geoff Fisher
A Big Thank You to Careium
I really appreciate all the help and support Careium give us, my Mum lives on her own at the age of 88 and knowing the devices installed/maintained by Careium gives my wife and I piece of mind.
Ensuring independent living: weโre here to help
Contact our friendly team here to get more information on which personal alarm is best suited for you. Alternatively, read our frequently asked questions to learn more about how to order, set up and use your personal alarm service.
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